PMO of the Year Winner

Three trends above all have transformed the landscape in which health insurers like WellPoint compete. The global recession increased the number of low-income people qualifying for health insurance through state-sponsored Medicaid plans. The U.S. Congress passed the Affordable Care Act (ACA), which incentivized states to expand the number of residents qualifying for Medicaid. Finally, enrollment in Medicare, the federal healthcare program for people 65 or older, began surging as more of the aging population became eligible.

WellPoint spotted a major growth opportunity in those historic changes. So in 2012, the Indianapolis, Indiana, USA-based organization acquired Amerigroup, which specialized in managing care for Medicaid and Medicare beneficiaries. As part of the US$4.9 billion deal, the company gained the engine that had helped power Amerigroup’s unprecedented growth since 2010: its project management office (PMO).

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